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'Win-back indicator summary' instances

7.8k 22 total adds 22 total dashboard adds 20 dashboard instances

This summary report provides a simple indicator of potential saves and win-back activity. Retailers are banned for 180 days from contacting customers who have decided to switch to a new retailer to entice them back or to stay. Results can highlight traders or parent companies that stand out from their peers and may require further investigation to understand the underlying reasons.

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Latest month and custom parameters

Last added: 20 Jan 2021
697
2 adds 2 dashboard adds

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: any customer withdrawn switch (CE, CX, CR) Show: Count

01 Dec 2020 - 31 Dec 2020 and custom parameters

Last added: 20 Jan 2021
101
2 adds 2 dashboard adds

Date range: 01 Dec 2020 - 31 Dec 2020 (one month)

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: any customer withdrawn switch (CE, CX, CR) Show: Count

Latest month and custom parameters

Last added: 25 Jun 2020
822
1 add 1 dashboard add

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a switch back or withdrawn switch within 180 days Show: Count

Latest month and custom parameters

Last added: 25 Jun 2020
879
1 add 1 dashboard add

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a switch back or withdrawn switch within 180 days Show: Proportion of ICPs won

Latest month and custom parameters

Last added: 25 Jun 2020
342
1 add 1 dashboard add

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a customer withdrawn switch (CX) Show: Proportion of ICPs won

Latest month and custom parameters

Last added: 25 Jun 2020
326
1 add 1 dashboard add

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a customer withdrawn switch (CE) Show: Proportion of switches away

Latest month and custom parameters

Last added: 25 Jun 2020
320
1 add 1 dashboard add

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a customer withdrawn switch (CE) Show: Proportion of ICPs won

Latest month and custom parameters

Last added: 25 Jun 2020
327
1 add 1 dashboard add

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a customer withdrawn switch (CX) Show: Proportion of switches away

Latest month and custom parameters

Last added: 25 Jun 2020
318
1 add 1 dashboard add

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a switch back within 180 days Show: Proportion of ICPs won

Latest month and custom parameters

Last added: 26 Jun 2020
750
1 add 1 dashboard add

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a switch back outside the protected period (180 - 270 days) Show: Proportion of ICPs won

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Adding a report to ‘my dashboard’

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Managing ‘my dashboards’

Category  - EMI features and tips 78 months ago

Viewing ‘my dashboards’

Category  - EMI features and tips 78 months ago

Getting the most out of dashboards
Adding a report to ‘my dashboard’

Category  - EMI features and tips 73 months ago

Managing ‘my dashboards’

Category  - EMI features and tips 78 months ago

Viewing ‘my dashboards’

Category  - EMI features and tips 78 months ago

Latest public dashboards with this report
Win-back indicators for the latest month

Owned by: Matthew Keir Matthew Keir

This dashboard provides a quick look across selected win-back indicators fo ...

14 reports 47 months ago

Latest public dashboards with this report
Win-back indicators for the latest month

Owned by: Matthew Keir Matthew Keir

This dashboard provides a quick look across selected win-back indicators fo ...

14 reports 47 months ago

Trending public dashboards with this report
Win-back indicators for the latest month

Owned by: Matthew Keir Matthew Keir

This dashboard provides a quick look across selected win-back indicators fo ...

14 reports 53 this week

Trending public dashboards with this report
Win-back indicators for the latest month

Owned by: Matthew Keir Matthew Keir

This dashboard provides a quick look across selected win-back indicators fo ...

14 reports 53 this week